Ledger.com/Start® | Getting Started — Ledger Support™

united states

— 3 min read

Introduction

If you’ve recently purchased a Ledger® hardware wallet, the first step to securing your cryptocurrency is to complete the official setup through Ledger.com/Start®. This page, provided by Ledger, guides users through installing the official Ledger Live™ app, initializing their device, and safely managing digital assets. Whether you are using a Nano series wallet or setting up your device for the first time, this guide walks you through the process in a simple, presentation-style format.

Slide 1: What Is Ledger.com/Start®?

Ledger.com/Start® is the official onboarding portal for all Ledger hardware wallet users.
It helps you:

  • Install the official Ledger Live™ application
  • Initialize your Ledger hardware wallet safely
  • Create and secure your recovery phrase
  • Start sending, receiving, and managing crypto assets

Why it matters:
Using the official start page ensures your device is set up securely and protects you from phishing or unofficial software.

Slide 2: Before You Begin

Before starting the setup process, make sure you have the following ready:

  • Your Ledger hardware wallet device (Nano S Plus, Nano X, or similar)
  • A computer or smartphone with internet access
  • The USB cable included in the package
  • A quiet and safe place to write down your recovery phrase

Important Reminder:
Never share your recovery phrase with anyone, and never store it digitally.

Slide 3: Step 1 — Visit the Official Setup Page

Open your browser and go to the official onboarding page:

Ledger.com/Start®

From there, you can:

  1. Choose your Ledger device model
  2. Download Ledger Live™ for your operating system
  3. Follow the on-screen instructions for installation

This ensures you are installing verified software directly from the official source.

Slide 4: Step 2 — Install Ledger Live™

Ledger Live™ is the application used to manage your crypto assets securely.

Installation process:

  • Download the app for Windows, macOS, Linux, Android, or iOS
  • Install the application
  • Launch Ledger Live™ after installation
  • Select “Get Started”

Inside the app, you’ll be guided step-by-step through the setup process.

Slide 5: Step 3 — Initialize Your Ledger Device

When setting up a new device:

  1. Connect your Ledger wallet to your computer
  2. Press the buttons on the device to begin
  3. Choose Set up as new device
  4. Create a secure PIN code
  5. Write down your 24-word recovery phrase

Security Tip:
Your recovery phrase is the only backup of your wallet. If lost, your funds cannot be recovered.

Slide 6: Step 4 — Verify and Secure Your Wallet

After recording your recovery phrase:

  • Confirm the words on the device
  • Enable security checks inside Ledger Live™
  • Verify device authenticity
  • Update firmware if prompted

This step ensures your device is genuine and running the latest security features.

Slide 7: Step 5 — Add Crypto Accounts

Once setup is complete, you can start managing assets.

Inside Ledger Live™:

  1. Go to Accounts
  2. Click Add Account
  3. Choose the cryptocurrency you want to manage
  4. Install the corresponding app on your Ledger device

You can manage Bitcoin, Ethereum, and many other supported cryptocurrencies.

Slide 8: Sending and Receiving Crypto

Using Ledger Live™, you can safely transact crypto.

To receive crypto:

  • Open Ledger Live™
  • Select your crypto account
  • Click Receive
  • Verify the address on your Ledger device

To send crypto:

  • Click Send
  • Enter the recipient’s address
  • Confirm the transaction on your device

All transactions must be physically confirmed on the hardware wallet, which adds an extra layer of protection.

Slide 9: Best Security Practices

To keep your assets safe:

  • Only use the official Ledger website and apps
  • Never share your recovery phrase
  • Beware of phishing emails pretending to be support
  • Store your recovery phrase offline
  • Update Ledger Live™ regularly

Following these practices helps protect your digital assets from scams and unauthorized access.

FAQs

1. What is Ledger.com/Start® used for?

Ledger.com/Start® is the official setup portal that guides users through installing Ledger Live™, initializing their device, and securing their cryptocurrency wallet.

2. Is Ledger Live™ required to use a Ledger wallet?

Yes. Ledger Live™ is the official app used to manage accounts, install crypto apps, send and receive funds, and monitor your portfolio.

3. What should I do if I lose my Ledger device?

If you still have your 24-word recovery phrase, you can restore your wallet on another Ledger device or compatible wallet and regain access to your funds.

4. Can I set up my Ledger wallet on a smartphone?

Yes. Many Ledger devices support setup and management through the Ledger Live™ mobile app on Android and iOS.

5. How do I know if my Ledger device is genuine?

During setup, Ledger Live™ performs a genuine check to confirm your device is authentic and secure.

Read more